Shipping Policy

Thank you for shopping with ZENITHDROP. Please read our shipping policy carefully so you know what to expect after placing your order.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with your order details once your order has been placed, and a second notification when your order has shipped.

Shipping Rates and Delivery Times

We offer a flat shipping rate of $4.99 on all orders. Once your order has been processed and shipped, estimated delivery time is 7–15 business days. Please note that delivery times are estimates and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number. You can use this number to track your package through the carrier's website. Please allow up to 48 hours for tracking information to update after you receive your shipping confirmation.

Delays

ZENITHDROP is not responsible for shipping delays caused by carrier issues, weather conditions, customs processing, or other circumstances beyond our control. If your order has not arrived within 20 business days of your ship date, please contact us at support@zenithdrop.site and we will do our best to assist you.

Incorrect Shipping Address

Please double-check your shipping address before completing your order. ZENITHDROP is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, contact us immediately at support@zenithdrop.site. We will do our best to update the address if the order has not yet shipped, but we cannot guarantee changes can be made once an order is in processing.

Contact Us

If you have any questions about your shipment, please contact our support team at support@zenithdrop.site. We typically respond within 1–3 business days and are happy to help.